Starbucks' Support for Employees During the COVID-19 Pandemic
While some emergency programs have concluded, Starbucks continues to prioritize partner well-being. The CUP Fund remains active, offering financial assistance during times of need. Mental health resources and childcare support programs are still available, reflecting Starbucks’ commitment to supporting its partners beyond the immediate crisis.
Discover how Starbucks supported its employees during the COVID-19 pandemic through financial assistance, paid leave, mental health resources, and more.
Facing the Frontlines: Starbucks Employees During the Pandemic
As the COVID-19 pandemic unfolded, Starbucks employees, known as partners, continued to serve communities, providing a sense of normalcy amidst uncertainty. Recognizing the challenges faced by frontline workers, Starbucks implemented several support measures to ensure the well-being of its partners.
Key Support Measures Implemented by Starbucks
1. Catastrophe Pay
To alleviate financial stress, Starbucks introduced Catastrophe Pay, offering up to 14 days of paid leave for partners diagnosed with COVID-19 or exposed to the virus. This benefit also extended to high-risk individuals, allowing them to prioritize their health without financial repercussions.
2. Caring Unites Partners (CUP) Fund
Established in 1998, the CUP Fund is a financial assistance program funded by partners, for partners. During the pandemic, Starbucks bolstered this initiative by committing an additional $10 million to the Global Partner Emergency Relief Program, supporting partners facing unexpected financial hardships such as housing instability or medical emergencies.
3. Paid Time Off for Vaccination
Understanding the importance of vaccination, Starbucks provided up to two hours of paid time off for each vaccine dose. Additionally, partners experiencing side effects were eligible for paid recovery time, ensuring they could prioritize their health without financial concerns.
4. Mental Health and Wellness Resources
Recognizing the mental toll of the pandemic, Starbucks expanded its mental health benefits, offering partners and their families up to 20 free therapy or coaching sessions annually through Lyra Health. Partners also received complimentary access to the Headspace meditation app, promoting mindfulness and stress reduction.
5. Childcare Support
To assist partners with caregiving responsibilities, Starbucks increased backup childcare support through the Care@Work program, offering up to 20 days of subsidized care. This initiative provided flexibility for partners navigating unexpected childcare challenges.
Long-Term Impact and Continuing Support
While some emergency programs have concluded, Starbucks continues to prioritize partner well-being. The CUP Fund remains active, offering financial assistance during times of need. Mental health resources and childcare support programs are still available, reflecting Starbucks’ commitment to supporting its partners beyond the immediate crisis.
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