If you spot signs of mental illness in a person you have approached, try engaging them in a way that puts them at ease. A quick compliment is an easy and effective way to approach this situation. Saying something simple such as, “I like that necklace,” or “Those are great shoes,” can go a long way. 

Use your best judgment; if you think commenting on something will put the individual more at ease, go for it. You might notice that the person who is complimented is drawn out of their shell. Give them time and space to communicate. Being heard and listened to may be a rare thing for them.

• • Be kind and make sure the person is at ease.
  • Using compliments can help.
  • Give time for them to respond and listen to what they have to say.